Mechanics Bank has announced Johanna Beer, Emily Cline, Abby Kaufman and Abby Snyder have been awarded the James A. Courtney ...

STM Trucks & Machinery announced the continuation of its truck and machinery sales and service operations across three New ...

American Dream Auto Coverage is a reputable extended car warranty provider. This American Dream Auto Coverage review covers ...

EKSPLA is pleased to announce the addition of four new representatives to its global partner network. The company has signed representation agreements with firms in the People’s Republic of China , ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

A routine customer service call reminded columnist Janell Shah just how rare basic kindness has become. This week, Shah looks ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

A Nebraska woman believed she could get inexpensive relief. In a First Alert 6 investigation, unexpected pills and charges left her paying more than she bargained for.

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

Nearly two dozen House Democrats defied their party leaders' wishes Tuesday to vote in favor of rebuking a progressive lawmaker for what critics called an unfair move to tip the scales in his district ...

Many popular internet services experienced slowdowns and outages Tuesday morning, with the major web infrastructure company Cloudflare saying a bug led to broad problems on its network. Cloudflare, ...

In today’s fast-paced digital landscape, customer expectations are higher than ever. They demand swift, accurate, and personalized support—without the friction of long wait times or repetitive ...