By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

AUSTIN, Texas-- (BUSINESS WIRE)--December 10, 2025-- ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

Correctional officers may not serve across counters, but they perform a form of service that touches the deepest layers of ...

Financial consulting firm Deloitte was forced to reissue the Australian government $291,000 US after getting caught using AI and including hallucinated numbers in a recent report. As The Guardian ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

In a world overloaded with noise from competitor campaigns and industry hype, it’s easy for brands to get distracted by chasing the next shiny thing. But what if the real game changer isn’t out there ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

RIPTA faces an $18 million budget gap despite a proposed $15 million increase in funding from state lawmakers. A consultant's report suggests cutting 20% of bus trips and laying off 90 employees to ...

Financial consultants offer tailored advice to achieve personal or business goals. They aid in investment decisions and risk management to stabilize finances. Consultants help tackle financial ...

Ernst & Young wants a bigger slice of companies’ sales and marketing budgets. The accounting and consulting firm on Tuesday announced the formation of EY Studio+, a new business unit that will ...