Honestly, it felt good to leave a place where I felt disrespected and tired of being snapped at by management. Bosses laid a ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 ...

Those calls made to 311 - whether it's a pothole, trash pick up, or water service - are tracked and graded by the city. ABC13 ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

Dealmakers apparently did not get much of a break over the Thanksgiving weekend, as a flurry of recent merger announcements showed. In just the last day, The Information broke the news that Marvell ...

The Met announced it was closing 10 police station front desks in October, leaving London with just two front desks operating ...

The Welsh Ambulance Service has launched a new dedicated “Falls Desk” to improve response times and care for people who have fallen. More than 46,300 calls have been made to the service since January ...

Scattered Lapsus$ Hunters targeted Zendesk users through more than 40 fake domains designed to steal credentials and install malware, security researchers said.

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...

In the wake of high-profile attacks on UK retailers Marks & Spencer and Co-op, Scattered Spider has been all over the media, with coverage spilling over into the mainstream news due to the severity of ...