Michigan's largest commercial health insurer had to lean on its investment returns to compensate for a -2.3% operating margin ...

The insurer said it reduced administrative costs, adjusted prices and benefited from investment gains. But payouts for member ...

G2 recognition is unique because it recognizes companies based on independently benchmarked software user reviews and ...

Blue Cross Blue Shield of Michigan has entered into a definitive agreement to sell its wholly owned subsidiary AF Group to Enstar Group, a leading global insurance and reinsurance group backed by ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Ascension Texas hospitals might no longer be in-network for people who have Blue Cross and Blue Shield of Texas insurance plans starting Jan. 1. This could mean that anyone with a Blue Cross and Blue ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Braving temperatures that hovered around 14 degrees, dozens of seniors gathered on Wednesday to make it clear they are not happy with their insurance provider, Blue Cross Blue Shield (BCBS). "We are, ...

UMass Memorial Health and Blue Cross Blue Shield of Massachusetts have reached an agreement on a new contract, preserving health care access for nearly 200,000 people. Though the sides declined to ...

A class action lawsuit has been filed against Blue Cross Blue Shield of Montana (BCBSMT) over the insurer’s alleged “failure to protect sensitive personal information” of customers during a data ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...