Rather than offering random responses, thoughtful AI characters detect mood, adjust tone, and respond with empathy. When ...

New research suggests that chatbots have a greater sway on policy issues than video ads, and that spouting the most ...

Lewis said you can typically trust an AI-powered shopping assistant on a company's official website, such as Amazon Rufus or ...

To accelerate growth momentum, the company needs to shift from product-centric to a customer-centric strategy, it has said ...

Megan Garcia, a mom who filed a suit against Character AI in a Florida court, said her 14-year-old son, Sewell, was ...

Bringing programmatic ads to AI chatbots marks a shift in the business model for AI search, while traditional publishers must ...

Shopper are increasingly using chatbots for their hard-to-buy-for family and friends, with implications for bargain hunters ...

What makes chatbots so powerful is that they can purportedly learn about us and how to talk to us. Text With Jesus, for example, invited me to “delve deep into the lives of biblical figures and seek ...

A teen told a Character AI chatbot 55 times that she was feeling suicidal. Her parents say the chatbot never provided resources for her to get help. They are one of at least six families suing the ...

Researchers are scrambling to figure out why generative AI appears to lead some people to a state of “psychosis.” ...

As millions turn to AI for help, major chatbots failed The Verge ’s test of how they respond to suicide and self-harm ...

In Bloomberg’s gift-for-mom experiment, Amazon’s Rufus was the only bot that tried to learn more before answering. It asked ...