Telstra may not be at the TicketMaster level, let's be fair, given they can and do provide a high-speed mobile network with greater regional reach than other carriers. Yet, there's no doubt that ...

Telstra today delivered a handful of fixes and updates to its BigPond broadband services, providing faster shaped speeds, transferable email addresses, free customer service calls and up to 15 free ...

It is also preparing to build a relationship with Facebook to allow customers to seamlessly log on to the Telstra site. The moves follow the overhaul of its My Account customer portal on the main site ...

MARK COLVIN: David Taylor who's here now with today's business and finance. Telstra making headlines for all the wrong reasons tonight. What's the news? DAVID TAYLOR: That's right, Mark. Telstra's ...

Telstra has created a business unit to develop digital applications and appointed a new customer service chief as it prepares for life under the national broadband network (NBN). "These appointments ...

David Glance does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

Telstra has issued a formal apology to affected customers after phone numbers, names and home addresses contained in spreadsheets were found online during a Google search. SMS Broadcast owner, Lee ...

Telstra's digital transformation is more about enabling its teams to continually make changes to improve customer experience by using the agile methodology than it is about a single IT project, ...

Don't miss out on the headlines from Technology. Followed categories will be added to My News. It’s also not a whinge because a whinge suggests an unjustified complaint. Rather, this is a tale about ...

Mr Martin's internet problems began when he was told by an NBN technician - who had installed a satellite at his home in Turkey Beach last week - that he would be hooked up to the internet within an ...

Don't miss out on the headlines from Rockhampton. Followed categories will be added to My News. A well-known community figure on the Capricorn Coast, Mr Dorey has written a letter to the editor ...