Serval raises $75M at $1B valuation to automate help desk request processing

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 ...

AI startup Serval valued at $1 billion after Sequoia-led round to expand IT automation

By Krystal Hu and Deepa Seetharaman Dec 11 (Reuters) - AI-powered IT support startup Serval has raised $75 million in a ...

EngageLab Launches AI-Powered Customer Service Platform LiveDesk, Revolutionizing Enterprise Customer Experience

About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, uniting technology ...

Aurora Mobile’s EngageLab Launches AI-Powered Customer Service Platform LiveDesk, Revolutionizing Enterprise Customer Experience

Personalized Interactive Experience : AI Agent supports tone customization and multimedia interaction, delivering a more ...
Spectrum News NY1

Power loss disrupts subway service for second time this week

A power outage Thursday at West 4th Street-Washington Square disrupted subway service for the second time this week, the MTA said. The transit agency suspended B train service in both directions just ...
Spectrum News NY1

Power loss disrupts subway service in Manhattan, MTA says

B and C trains are running with severe delays in both directions after power was restored to the MTA's signaling system near 59th Street-Columbus Circle, the transit agency said. A, D, E, F and M ...