Aalto University students and staff have access to the building (1st, 2nd, and K-floors) every day from 7:00 AM to 11:00 PM.

HeroFlow, the Spokane-based technology firm focused on AI-driven customer communication, today announces an expanded ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

Being customer obsessed is about understanding what customers actually experience, not what we think they do, writes Sarah Evans, executive director of customer experience at Yorkshire Housing ...

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

Walmart is known for its everyday low prices, and it’s the go-to store for many consumers. And when issues or questions arise, there are many ways to reach Walmart Customer Service to get the help you ...

After migrating its site to headless architecture, premium standing desk brand Uplift Desk increases its page speed, improves its Google search ranking and provides shoppers with a more intuitive ...

Getting your Trinity Audio player ready... AURORA — The Aurora Police Department has cleared the King Soopers off S. Peoria Street after a bomb threat was made Monday afternoon. During a press ...