Agentforce 2dx enables Agentforce to engage proactively, be triggered on changes in data, operate autonomously in the background of any business process, and interact with users across any user ...

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

One of the promises of generative AI is the ability to create code based on a written request. This can lead to the ability to generate SQL queries and simple API calls to move work between systems.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In another move to strengthen its CRM offering, Salesforce has announced ...

Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...

As the annual Dreamforce jamboree later this month thunders ever closer, the drumbeat of Salesforce announcements quickens pace. Today the company is launching new tools that lets business users build ...

Salesforce launched Agentforce 360, its AI agent platform, automating tasks from IT support to sales. CEO Marc Benioff reports 12,000 paying users, calling it the fastest-growing product. The platform ...