Research conducted among investment managers by consultancy Investit suggests plenty of scope for successful outsourcers to progress beyond the back office and move into traditionally more guarded ...

A medical front office is a busy intersection where health care workers and patients interact. This atmosphere is often fast-paced and requires an eye for detailed record keeping. If your ...

The sales and trading aspects of sell-side businesses are likely to be outsourced by 2020, according to a study by FIS. A poll of 464 sell-side executives revealed front office functions to be the ...

For a long time, many people have been predicting the demise of ERP, and while I share those sentiments, a demise can take many forms. The one we all understand well is the crash-and-burn variety, but ...

Trading desks could be among the first front office services to be outsourced by the buy-side, according to industry experts. A recent study by global consultancy firm Alpha, suggested half of asset ...

Client engagement software developer Liscio has released a new app called FrontDesk that tackles traditionally paper-based front-office tasks like updating client demographic information or collecting ...

European asset managers will begin outsourcing more of their front-office services over the next two years so they can concentrate on their core business- investment performance – according to a ...

UBS is exploring the use of artificial intelligence (AI) to help automate front-office functions. The Swiss bank is in the final stages of a proof-of-concept, working with Cloud9, a provider of trader ...

The front office of a hotel is perhaps the most important area of the organization. The employees that make up his department are the first and sometimes only representatives of the establishment with ...

A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office ...

Beachcroft is to outsource all its front-office functions in Bristol to services provider Intelligent Office UK, as the national firm prepares to transfer to new office space in the southwest city ...