Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Digital government is a trust-based revolution. As global agencies embrace AI and cloud customer relationship management systems, they carry a responsibility to uphold ethics, transparency and ...

Pipedrive - a supplier of a sales force B2B customer relationship management tool - says its 2024 move from private cloud to AWS was made both easier and commercially and contractually optimal thanks ...

Veeva Systems is a cloud-based software solution provider for the pharmaceutical and life sciences industries. Veeva is valued at over $20 billion and is considered a top player in the industry, ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

When it comes to servicing their constituents, local, state, and federal government bodies have long been challenged by internal inefficiencies, outdated processes and technologies, bureaucracy, and ...

STG Mortgage has successfully implemented OptifiNow‘s TPO CRM solution, according to a press release from the software provider. STG Mortgage, based in Orange County, California, said it opted for ...

Financial services firms face strict data security regulations, outdated legacy systems, and scalability limitations. Cloud solutions help address these challenges. These platforms allow firms to ...