ServiceNow is applying its industry-leading service management capabilities to customer service to close the service gap. Unlike traditional CRM products that stop at customer engagement, Customer ...

Lightstep Incident Response gives devops teams access to observability tools to determine the root cause of incidents via a self-service portal. ServiceNow has added an incident management platform to ...

The portal will help increase the speed, agility, and efficiency of the AFP’s ability to receive and action reports. The Australian Federal Police (AFP) has implemented the ServiceNow platform to ...

ServiceNow customizations can deeply influence how an organization operates, especially when addressing industry-specific ...

ServiceNow is using its Knowledge customer conference in Las Vegas to relaunch a feature of its latest software release that it feels did not get enough attention first time around: Procurement ...