TROY, Mich.: 19 Oct. 2022 — Driven by perception of price, overall gas utility business satisfaction is down to 808 (on a 1,000-point scale), a drop of 9 points from 2021, according to the J.D. Power ...
TROY, Mich.: 30 Nov. 2022 — With the price of natural gas increasing in the past year and utilities shifting away from billing forgiveness, price satisfaction is the lowest it has been in since 2016, ...
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