Sometimes, people judge too quickly based on others’ behavior. Imagine working retail when you encounter a rude customer. Would you be rude back to them or brush off the rude behavior and be nice?

Many customers forget that retail workers are human too. So when one woman and her family repeatedly blocked an employee’s way during a busy shift, it set the stage for a tense exchange that left both ...

Recently, we asked the former servers and retail workers of the BuzzFeed Community to talk about their worst, most entitled customers, and they had plenty to share.* Here are some infuriating things ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...

Let this be your reminder to be nice to the only server during an overnight shift next time you go eat at a restaurant late at night. This iHop server posts a seven minute video disheveled after a ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...