Let this be your reminder to be nice to the only server during an overnight shift next time you go eat at a restaurant late at night. This iHop server posts a seven minute video disheveled after a ...

Being kind to service workers costs nothing. But being rude definitely has its consequences. This woman was working her shift at a fast food restaurant when a new employee struggled to take a rude ...

Sometimes, people judge too quickly based on others’ behavior. Imagine working retail when you encounter a rude customer. Would you be rude back to them or brush off the rude behavior and be nice?

Baristas have the power to temper with your coffee order. Look what you made me brew. Starbucks baristas are constantly under pressure to complete coffee orders as quickly as possible, so mistakes are ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...