Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...

We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

Microsoft has announced that it's pulling the old Microsoft Remote Desktop tool that you could get in the Microsoft Store.

Early reviews of the Surface Pro X suggest that Microsoft’s new $1000 tablet looks great, gets decent battery life, and performs well… when you’re running apps that have been ported to run on Windows ...

What is AIRe Link Bridge? AIRe Link Bridge is a remote assistance app developed by Konica Minolta designed for service teams. Technicians and customers adopting the remote assistance app unlock ...

We’re just two weeks away from Thanksgiving, when Americans across the country will be traveling to spend time with family. And if you’re the technically minded one of your family (you are reading a ...

TeamViewer GmbH has announced the release of a Mac version of TeamViewer Manager. The TeamViewer product handles remote control of users’ computers, usually for support and other troubleshooting.

The all-new Siri Remote that launched with the second-gen Apple TV 4K has been a hit. And with the refreshed design that features a 5-way trackpad/clickpad, the remote could be handy for more than ...