Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

Personal relationship management apps help you improve your relationships with other people. They help you keep track of everything by storing all your contacts, whether friends, family, or work ...

As a small-business owner, you work hard to get new customers, and once they visit your website or walk in the door, you should do everything you can to make sure they stay a happy customer and return ...

Finding the perfect student relationship management system implementation, or SRM, is getting more important for today's higher education institutions, but, it seems, that's not getting any easier to ...

Case Western Reserve University (“CWRU”) is a community that values learning and working environments of inclusion, trust, and respect. Due to intimacy and/or power imbalance, certain personal ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...

Within the workplace, the distinction between management and the employees they govern should be a clear one. While you may feel that, as a small-business owner, you can cozy up to your employees and ...

Question: Why are relationships so important to a necessary public service based on technical expertise? With all of the various duties and standards for which we are responsible, why do we have to be ...