After having my first child at 24, my mental health took a serious toll. I didn’t know it at the time, but I was in the throes of postpartum depression—constantly feeling sad, lonely, and anxious. I ...

I live with my grandparents and when I was younger, I used to watch my grandma and aunt getting ready to go out. They would sit on the floor in front of a big mirror, and up until I was around 10, I ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.

Digital transformation is reshaping industries across the globe, redefining how businesses operate and compete. From AI-powered automation to advanced data analytics, organizations now have powerful ...