I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

A video of a Chicago hotel's unique form of high-tech room service has gone viral on TikTok. The clip was shared by Sarah A. VanVactor (@gogettersaraha) and has had 4.6 million views since it was ...

A hotel that is managed almost entirely by robots. Robot hotels check people in via computer and provide towels, laundry and room service using mechanical robots. For emergencies and other services, ...

The days of a boring hotel room are over. Today’s traveler doesn’t just want a place to sleep; they want a unique experience that feels designed for them. The Henn na Hotel chain is a perfect example ...

The English-speaking receptionist is a vicious-looking dinosaur, and the one speaking Japanese is a female humanoid with blinking lashes. "If you want to check in, push one," the dinosaur says. The ...

This robot butler works for tweets, not tips. — -- The next time you check into an Aloft hotel and order room service, don't be surprised if it's delivered by a robot. The hotel chain, part of ...