Alpena County 911 was forced to direct its emergency phone calls to Roscommon County 911 after its system went down early ...

Proponents of a bill that would boost retirement benefits for emergency dispatchers say the change could help improve recruitment and retention efforts in a high-stress profession that sees rapid ...

Within five years, all 215 emergency dispatch centers across Ohio will upgrade to Next Generation 911, including 15 more counties this year. This is good news for anyone using a cell phone to call for ...

While slipping my “smart” watch off my wrist early one evening, that smartypants contraption dialed 911. By the time I ...

EAU CLAIRE — On the week of April 13, Eau Claire 911 Dispatch will be celebrating, alongside call centers throughout the country, more than 50 years of service during the annual National ...

Emergency24 has announced a new partnership with Intrado Life & Safety that enables alarm data to be digitally transmitted directly to more than 600 emergency communications centers across the United ...

WARREN — Trumbull County 911 Director Tacy McDonough has been asked to see how other communities have handled nonemergency calls that ...

Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

County-TRAA dispute exposes brinkmanship county’s reforms collide with TRAA’s turnaround, with the downstream risk being the ...