Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

A former YouTube content moderator sued the platform Monday for failing to protect her mental health after she was forced to watch graphic and disturbing videos. The lawsuit filed on Monday claims a ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

In brief: Content moderators have a tough, unenviable job. It's up to them to discover and report some of the internet's worst images and videos. For one former Facebook worker, the alleged lack of ...

Facebook's low-paid army of content moderators, who are often subjected to poor working conditions, suffer PTSD-like symptoms as they are exposed on a daily basis to some of the vilest and fringe ...

Trevin Brownie’s first day as a content moderator for Facebook is etched in his memory, working out of a subcontractor’s nondescript office in the Kenyan capital Nairobi. “My first video, it was a man ...

A lot of people in Austin do this job. I knew that it was moderation. I knew that I would be looking at gross content. There’s a lot of turnover at first. For most people, they’re coming from retail ...

KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. A woman who worked as a content moderator ...

A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...