What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

It’s been a while since WhatsApp introduced the ability to make audio and video calls in the app. To make this process even easier, Meta has been experimenting with a new call dialer built into ...

Recent updates to the Google Hangouts app and a newly introduced Google Hangouts Dialer app makes it possible to turn an Android tablet like the Google Nexus 7 into a phone. This works over Wi-Fi or ...

I just came from a two-day consulting engagement with the sales team and CEO of one of the largest residential solar power companies in the country. I was impressed because they already had some of ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...

Today that all changes, because Google is pushing out an update to the Google Dialer app that allows the system to recognize that it’s an actual phone dialer. Once you grab the update through Google ...

Jon Porter is a reporter with five years of experience covering consumer tech releases, EU tech policy, online platforms, and mechanical keyboards. Code added in the latest version of the Google Phone ...

If you're using Google's official phone calling app -- and that probably means most of you Android users out there -- there's a rather alarming and potentially dangerous bug that users are reporting.

Answering calls using your Android Wear smartwatch is no problem, but things aren’t that simple once you want to actually place a call from your wrist-worn gadgets. Android Wear has no ...