Medical improvisation can help clinicians navigate complex, unpredictable interactions with greater confidence and compassion.

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

Whether we're sitting in a meeting, hearing our partner tell us about their day, or catching up on our favorite podcast, we may think of listening as a passive activity. In these scenarios, the person ...

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. Did you know that active listening is considered a top ...

Active listening is a skill you can develop by being fully present in the conversation. You can do this by using attentive body language, asking open-ended questions, and reflecting back. Avoid ...